Shipping Policy Black Friday

Order Processing

Orders are typically processed within 24-72 hours after placement. Once an order has been placed and entered into the system, items cannot be changed. Please ensure that all details are accurate before completing your purchase.

    Estimated Shipping Times

    Country Method Delivery Times
    Australia Express 1-2 Business Days
    Australia Standard 2-7 Business Days
    United States Express 1-2 Business Days
    United States Standard 3-5 Business Days
    United Kingdom Standard 2-5 Business Days
    New Zealand Standard 7-12 Business Days
    Rest of World Standard

    10-30 Business Days

      Delivery Notes

      • Orders outside Australia may incur additional tax/customs charges.
      • Check import fees before ordering in your country.
      • Refunds can not be processed for items in transit.
      • Double-check the delivery address to avoid delays.
      • Address changes are not possible once the order is placed.
      • Additional shipping charges apply for re-delivery.
      • Order marked an item as delivered by the courier, is considered successfully delivered. Any further delivery-related queries should be directed to the courier.
      • Returned-to-sender (RTS) order must be received back at the warehouse before an investigation can be opened.
      • Contour Cube is not responsible for missing packages marked as delivered. If you suspect a misdelivery, we suggest filing a claim directly with the carrier.

      Import Duty

      • Products delivered outside Australia may be subject to import duties and taxes.
      • Customers are responsible for all import duties and taxes payment.
      • Check with local customs for information.
      • Comply with applicable laws and regulations; Contour Cube not liable for breaches.